Customer Support

Pre-Installation Requirements

Please verify all sections to verify your office meets the requirements for installation

PXS710D & X-Cel X-Ray Layout
*ALL ITEMS IN RED ARE REQUIRED AND NOT INCLUDED

MINIMUM SPACE for 2020i X-Ray (PXS-710D)

56 9/16" width x 54 3/4" depth, w/ a recommended 24-48in space for operator movement


(click image for larger view)

 

MINIMUM SPACE for X-Cel X-Ray (BD715A-BD)
Bi-Directional Movement Uni-Directional Movement
59" width x 54" depth**
NOTE: Additional 24-48in space for operator movement, control-box required to mount on wall
(click image for larger)
(click image for larger)

**ABSOLUTE MINIMUM is 57" width x 50.5" depth when used as Uni-Directional. Please note these measurements are the bare minimum, and may be used for temporary setup

 

OUTLETS & DATA/NETWORK ACCESS PORTS

Electrical Power Outlets:
PXS710D X-Ray Unit - 120V, 60Hz, 20amp grounded outlet
 X-Cel X-Ray Unit - 120V, 60Hz, 20amp GFCI dedicated grounded outlet
(must be within 5ft of the control box)
120V standard grounded outlet required for laptop/acquisition
Server: 120V standard grounded outlet

Data/Network Access Ports:
X-Ray Room - 100MBps or higher (1GBps preferred) data access port minimum (Cat 5, 5e, 6, or better)
*This port is to be near the PC (computer), not x-ray unit

Server - 100MBps (1GBps preferred) or higher data access port minimum (Cat 5, 5e, 6, or better)
Internal/Local Network Static IP address required to be configured on Server at time of install
Ensure Port 1433 is closed at the router level within your network. See security guide
*both network connections must be live and connected to your office network

 

EXTRA EQUIPMENT

X-Ray Room - Does not come with a stand or anything to place it on, you are required to; have available counter space, a laptop style wall mount pre-assembled, or a laptop stand (available at your local computer store), prior to installation
*Note: the acquire pc must reside within your X-Ray room, and be no longer than 8ft away from X-Ray unit. A 15ft cable will run from the laptop to the DR panel/plate in the X-Ray unit.

Space is required for the included acquisition:
Laptop dimensions: 14.25"X10.25" (add 5" in rear for screen to flip back)
All-in-One Touch dimensions: base/stand: 8"x8" - Also wall-mountable

Server PC Location - Does not come with a stand or anything to place it on, you are required to; have available counter space, a desktop style wall mount pre-assembled, or a desk, prior to installation
*Note: the server may be located anywhere within your office, as long as it is fulfilled by the above requirements (electrical outlet, data access, stand)

 

DEDICATED TRAINING TIME

There are two included training sessions.

1hr-1.5hrs Taking of X-rays and Software Basics
*x-ray techs are required in this session, and doctors are recommended if they will be taking x-rays as well
In this training session; will review the taking of x-rays, movement of the panel, special positioning, and basic software techniques required to search and pull up patients, burn cds, print, etc.
*This training will take place the morning after the installer assembles the system (2nd day), before patients arrive is recommended

0.5hr-1hr Advanced Viewer Techniques
*doctors are required in this session
In this training session; will review advanced image techniques such as changing image contrast, placing annotations (measurements), and other image manipulation tools

*It is highly recommended to schedule patients with potential x-rays during office hours of the 2nd day. The installer will monitor during this time to ensure everyone is comfortable using the system to it's fullest

 

CURRENT EQUIPMENT

CURRENT EQUIPMENTAny current equipment such as old film developers, or anything else that is consuming the space in which the x-ray equipment will be placed, needs to be cleared out prior to installer arrival
*Note, if you have purchased a retro-fit system, this will be taken apart and fitted to the new system by the installer, so you may leave it fully assembled and in place

 

STATE REQUIREMENTS

NOTE: YOU MUST CONTACT THE RADIOLOGICAL HEALTH/SAFETY AGENCY FOR YOUR STATE PRIOR TO INSTALLATION OR REMOVAL OF RADIATION EMITTING EQUIPMENT. 20/20 IMAGING WILL NOT BE HELD RESPONSIBLE FOR INSTALLATIONS PERFORMED IN VIOLATION OF STATE LAW.