Customer Support

PC Warranty Information

Dell PC Components: 3 year on-site warranty incl. parts

†On-site Service After Remote Diagnosis. Provided by Dell: designed to deliver convenient and timely warranty repair service at your location to help minimize downtime and save you time, worry and hassle. Determination by online/phone technician of cause of issue; may involve customer access to inside of system and multiple or extended sessions. On-Site Service: if issue is covered by Ltd Hardware Warranty [details] and not resolved remotely, technician and/or part will be dispatched, usually within 1 business day following completion of Remote Diagnosis. Availability varies. Other conditions apply.

Dell support contact phone: 1-877-671-3355
If requested, account is listed under 'Zones HCD'
*This warranty information covers customers who purchased Dell system equipment April, 2012 or later.

ELO PC Components: 3 year warranty incl. parts††

††Warranty determined by current support agreement with 20/20 Imaging. Remote Diagnosis & next-day replacement PC available within support agreement. Mail-in Repair is available out of support, provided by ELO Touch Solutions (see below).
For details click here: North America Service

ELO support contact phone: 1-800-557-1458
If requested, account is listed under 'Zones HCD'
*This warranty information covers customers who purchased ELO system equipment Mar, 2016 or later.


Lenovo PC Components: 3 year on-site warranty incl. parts††

††Limited Service Remote Diagnosis & Limited On-Site Repair. Provided by LenovoCare.
For details click here: Warranty Validation

Lenovo support contact phone: 1-855-253-6686
*This warranty information covers customers who purchased Lenovo system equipment Jan, 2016 or later.