Customer Support

Pre-Installation Requirements

Please verify all sections to verify your office meets the requirements for installation

PXS710D & X-Cel X-Ray Layout
*ALL ITEMS IN RED ARE REQUIRED AND NOT INCLUDED

OUTLETS & DATA/NETWORK ACCESS PORTS

Electrical Power Outlets:
PXS710D X-Ray Unit - 120V, 60Hz, 20amp grounded outlet (dedicated outlet recommended)
X-Cel X-Ray Unit - 120V, 60Hz, 20amp GFCI dedicated grounded outlet (must be within 5ft of the control box)
PC Equipment - 120V standard grounded outlet required

Data/Network Access Ports:
X-Ray Room - Local network Switch/Router - 1GBps data access port minimum (Cat 5e or better). Static IP address required to be configured on PC at time of install by IT Personnel
Internet Speed (ISP) requirement: 10Mbps or greater
*This port is to be near the PC (computer), not x-ray unit

Ensure Port 1433 is closed at the router level within your network. See security guide
*network connection must be live and connected to your office network

 

MINIMUM SPACE for 2020i X-Ray (PXS-710D)

56 9/16" width x 54 3/4" depth, w/ a recommended 24-48in space for operator movement


(click image for larger view)

 

MINIMUM SPACE for X-Cel X-Ray (BD715A-BD)
Bi-Directional Movement Uni-Directional Movement
59" width x 54" depth**
NOTE: Additional 24-48in space for operator movement, control-box required to mount on wall
(click image for larger)
(click image for larger)

**ABSOLUTE MINIMUM is 57" width x 50.5" depth when used as Uni-Directional. Please note these measurements are the bare minimum, and may be used for temporary setup

 

EXTRA EQUIPMENT

X-Ray Room PC - Does not come with a stand, table,  or anything to place it on, you are required to; have available counter space, a laptop style wall mount pre-assembled, or a laptop stand (available at your local computer store), prior to installation
*Note: the acquire pc must reside within your X-Ray room, and should be no longer than 8ft away from X-Ray unit (see chart above for specific device). Cables may be run from the PC to the DR panel/plate and the X-Ray unit.

Space is required for the included PC:
PC Tower Dimensions: 11.42” x 3.65” x 11.5” (29cm x 9.26cm x 29.2cm)
Monitor base/stand Dimension: 11.5 (width)"x8.85 (depth)" - Also Vesa-mount compatible

 

DEDICATED TRAINING TIME

There are two included training sessions.

1hr-1.5hrs Taking of X-rays and Software Basics
*x-ray techs are required in this session, and doctors are recommended if they will be taking x-rays as well
In this training session; will review the taking of x-rays, movement of the panel, special positioning, and basic software techniques required to search and pull up patients, burn cds, print, etc.
*This training will take place the morning after the installer assembles the system (2nd day), before patients arrive is recommended

0.5hr-1hr Advanced Viewer Techniques
*doctors are required in this session
In this training session; will review advanced image techniques such as changing image contrast, placing annotations (measurements), and other image manipulation tools

*It is highly recommended to schedule patients with potential x-rays during office hours of the 2nd day. The installer will monitor during this time to ensure everyone is comfortable using the system to it's fullest

 

CURRENT EQUIPMENT

CURRENT EQUIPMENTAny current equipment such as old film developers, or anything else that is consuming the space in which the x-ray equipment will be placed, needs to be cleared out prior to installer arrival
*Note, if you have purchased a retro-fit system, this will be taken apart and fitted to the new system by the installer, so you may leave it fully assembled and in place

 

STATE REQUIREMENTS

NOTE: YOU MUST CONTACT THE RADIOLOGICAL HEALTH/SAFETY AGENCY FOR YOUR STATE PRIOR TO INSTALLATION OR REMOVAL OF RADIATION EMITTING EQUIPMENT. 20/20 IMAGING WILL NOT BE HELD RESPONSIBLE FOR INSTALLATIONS PERFORMED IN VIOLATION OF STATE LAW.